Help
Desk Services
We help you help end users.
Become More Than Just an IT Employee
Stop dealing with everyday end user problems and become the CIO, CTO, or IT Manager you know you can be. Our Help Desk Service team will provide immediate support to your end users, and take all calls, create tickets, and resolve issues. US-based engineers always answer and address issues with 70% first call resolution. Let our team deal with technical issues while you work on what’s important.
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Establish Consistency
It’s expensive to hire IT staff and turnover rates are high. Hire a consistent team and use us only when you need to and remove us when you don’t.
Become a CIO
Become a business leader by offloading mundane tasks to our team of engineers and focus on what really needs your time.
Gain Access to Enterprise Platforms
Eliminate the need to purchase expensive software. We extend our Enterprise ticketing, monitoring, security patch deployment, antivirus/malware systems & software to you.
First Call Resolution
Our team of expert engineers address all issues with 70% first call resolution, so your time is never wasted.
Choose Level of Support
You choose how we help you support your end users. Pick between our 8×5 or 24x7x365 support options.
One Flat Monthly Fee
We have one low, flat, monthly-fee so you never have to hassle with covering individual employee costs.
Real People Solving Real Issues
Receive immediate support from real people who always pick up the phone.
Point of Escalation
In the event of an emergency, use our Senior Engineers, Project Managers, and Information Architects as a point of escalation.
Contact Us
Interested in our Help Desk Services?
Fill out this quick form and we will be in touch!