Case_Management_Support

Case
Management Support

We know Case Management Systems, inside and out.

Case Management Support

Premier Partners of Leading Case Management Providers

Specializing in practices of law such as Mass Tort, Personal Injury, and Defense, our Enterprise Legal IT Engineers are authorities on all leading Case Management systems. As Premier Platinum Partners of SmartAdovate, LexPi, and Automon, our team of engineers can aptly fix 99% of issues quickly and efficiently. We understand the CMS landscape better than anyone else, and have the stats to prove it.

Legal Software Professionals

Case Management Software companies refer their clients to us to fix difficult issues.

Platinum Partnerships

As platinum partners of leading case management systems, we come recommended as number one.

Data Loss Prevention Experts

We’ve saved dozens of law firms from digital disaster and can help protect and secure all your data.

Case Management Experts

Our Enterprise Legal IT Engineers are specially trained in CMS and can fix 99% of issues in under 60 minutes.

Onsite & Remote Support

Get support via phone, email, or chat, and request onsite support when needed.

Support for Any Size

We provide support for anywhere between 10 to 1,000 users in a single office.

How We Can Help

Here are some examples of what’s included:

Support:

Support from US-Based Engineers
Fast Response Time
Remote/Onsite Availability
Ability to Provide 24/7 Support

Proactive:

Enterprise Anti-virus Protection
Enterprise Malware Protection
Enterprise Firewall Protection
Backups Tested By Humans Monthly

Benefits:

Online Documentation Portal
Dedicated Service Manager
Chat, Email & Phone Support Available Ability to Handle All CMS Issues

Support Packages

Price

Support for machines/servers
Support from 830 AM to 5:30 PM
Call/chat email/support
Onsite support at discounted rate
Critical monthly maintenance
Enterprise antivirus and malware
Monitoring and validating backups
Dedicated technical manager
Onsite in 60 minutes for level one issues
After hours support for level one issues
Proactive maintenance
Monthly technology review
Best practice implementation
Full 24/7 support
Nonstop 365 day per year support
Access to engineers at any time
All users can call with issues

Standard

$350 starts at*

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Gold

$900starts at*

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Platinum

$1300starts at*

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*Starts at price includes support for 10 users and 1 server. More users/servers will result in price change.

Contact Us

Interested in our Case Management Support?
Fill out this quick form and we will be in touch!