IT Support & Help Desk Services

IT Support
& Help Desk Services

IT support and services made your way.

Way Better Than Your Average IT Help Desk

Help Desk Services 1

IT Help Desk Service

We provide IT Help Desk Solutions for businesses of all sizes, whether you need us full-time or part-time. Immediate support comes standard, and a real person picks up the phone, guaranteed. Choose the IT Help Desk and fixed pricing package you want, and say goodbye to downtime and unforeseeable costs, and hello to productivity and predictable budgeting.

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Help Desk Services2

Get Support Your Way

We give you options, you choose what works. Choose the level of service best suited to your needs. Both options come at a low, flat monthly fee.

– 8×5 Standard Business Help Desk Support
– 24x7x365 Platinum Help Desk Support

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Support:

  • US-Based, Certified Engineers
  • Team Leaders/Project Managers Provided
  • Immediate Phone Support
  • Email Support
  • Online Chat Support
  • 8×5 Support or 24×7 Support
  • Remote Secure Access

Benefits

  • Fast Support
  • Less Downtime
  • Increased Productivity
  • Monthly Flat Rate
  • Security Suite Comes Standard
  • Onsite Escalation If Needed
  • No Contracts

Superior IT Managed Services, All Day Everyday

Help Desk Services3

IT Managed Services

Upgrade from IT Help Desk to the next best thing. Designed for businesses small to enterprise-level, our IT Managed Services provide proactive maintenance and monitoring, security, and support developed to align with your business objectives. We provide future insight, transform current technical climates, and empower business change.

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We’ve Got You Covered

Immediate Phone Support

We’re not robots, we’re real people.

Onsite/Remote Support

Get support both remotely and onsite. Issues fixed fast, guaranteed.

On-Call Engineers After Hours/Weekends

We cover you even when you’re not working.

Benefits

We don’t just fix your broken tech. We continually guide you through important technology decisions throughout the year and deliver detailed implementation and planning to lead your business to success.

  • Enterprise Support Ticket System
  • Enterprise Antivirus Management & Software
  • Enterprise Malware Management & Software
  • Enterprise Alert & Monitoring Platform (Integrates with Ticketing)
  • Enterprise Mobile Device Management Platform
  • 8×5 or 24×7 IT support
  • Immediate Phone Support
  • US-Based, Certified Engineers
  • Secure Remote Support
  • Onsite Support
  • 24x7x365 Proactive Monitoring
  • CIO Monthly Briefings
  • Monthly Reporting

Contact Us

Interested in our IT Support & Help Desk Services?
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