600,000 Infected Mac Computers and Counting
Mac computers get viruses too. The conversation is not about the technical details of whether a virus, Trojan, or spyware are the same thing, or how much more vulnerable Microsoft Windows computers are. The real issues for businesses are that computers are becoming infected and cease to work, which impacts the bottom line on lost [...]
How to Change the World through Technology
How to Change the World through Technology
I am often asked, how can I make a difference? The most common response I give is, you can change the world one person at a time. Start small. Start local. Start with you and then move to the people around you.
Not All Business Data Has to Be Retained
Now more than ever is the aforementioned court comment applicable to small and large businesses as it pertains to digital data retention. There are no expectations to keep every piece of digital information for an undetermined period of time unless specified by law. Heed this very well business owners because retaining all of your business emails and files forever represents a costly investment in resources and an elevated risk.
The Sales Start Here
A new year is here and there is an abundance of opportunity. The question is, what are you doing to take advantage of that opportunity? What will your 2011 sales look like? How will you get there? Some say that the only difference between today and one year from now will be the people you meet, the books you read, and the goals you achieve.
The Why, How, and What of Business
The Why, How, and What of Business
Hot Doug’s in Chicago is a poster child for success, business, and life. By Michael Zucchi
What draws me to unique restaurants hiding among the thousands of eating establishments around the world? Great food for one, great experience, service and a chance to explore the world around me. But [...]
Designing a process 101 (15 minute or less)
In the short post we are looking to document a process that you currently have in place but would like to improve. We are designing with a three goals in mind: 1) develop a process that will deliver a consistently repeatable excellent result, 2) creating business documentation, 3) implementing it quickly not perfectly
How a lack of process and procedures can affect your customers.
Customer loyalty and trust by Michael Zucchi
The phone system confirms that JetBlue flight 6222 (fictitious) is on-time. I arrive at the air port early, receive a seat number, check the bags and walk on over to the gate. Boarding is about to begin. Then the PA system crackles to life. “Aaaaaaaa, ladies and gentlemen. flight [...]
Politico Aficionado
Have you ever considered what your elected officials are doing to support your small business? If you have, then here are the tools to track your elected officials votes and how to keep in contact with them. Be informed.
Supporting Your Electronic Medical Record System
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To ensure you can extract the maximum value out of your new EMR, you will need a multipronged approach to control, monitor and avoid costly disruptions. The approach will require that you first change your perception of what the value of technology delivers to your company and how to preserve the value of the entire [...]
Electronic Medical Record Challenges Report 2010 (EMR Systems)
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 The result of analysis performed on customers’ needs, technology adoption rate and the market landscape, ZBRELLA recognizes the ten major challenges in today’s EMR adoption. Â
Few medical practices comprehend the changes & challenges brought on by going digital. The demands of implementing an EMR require a full commitment of resources, time and money followed by a [...]
